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Websites, automations & systems

Automations & systems like a digital employee

Websites, automations and complete IT systems for business owners on the Costa Blanca.

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Book a free initial consultation to find out what can be automated for your business.

Luca Cruz

Luca Cruz creates websites, automations and systems for business owners on the Costa Blanca, ensuring your business can be found online and that work processes run quickly and automatically.


  • Get noticedWebsites & visibility
  • Less manual workAutomated workflows
  • Everything in one placeSystems & support
Get noticedWebsites & visibility01

Websites that generate enquiries

For customers, your website is the first – and only – impression they get. I create fast-loading websites of the highest technical standard, optimised for all screen sizes and available in your customers’ languages. The website is optimised for Google’s search engine so that it can be found.

  • Multilingual
  • Visible on Google
  • Optimised for mobile
Less manual workAutomated workflows02

Workflows run automatically

Enquiries are answered automatically, appointments are booked automatically and entered into the calendar without you having to correspond with customers. Bookkeeping is largely handled automatically, and even stock management can be automated.

  • Complete booking processes run automatically
  • Contact enquiries are answered at all times
  • Saves time and money in every sector
Everything in one placeSystems & support03

One system instead of seven programmes

Your own dashboard where you can find customers, quotes, enquiries, figures etc., and monitor the automations. A comprehensive system of automation and monitoring is the command centre of a forward-thinking entrepreneur.

  • One point of access for everything
  • Full control over your data
  • Detailed insight into your business

Process

This is how the collaboration works.

Whether it’s a website, automation or a complete system, the collaboration always follows the same process.

  1. I’ll assess your needs

    Always free of charge

    You tell me what you want, or if you’re still unsure, I’ll review your work processes and advise you on which ones are worth automating. Either in person or over the phone.

  2. Preparing a quotation

    Clear pricing, no hidden costs

    You’ll receive a written quotation listing all services and costs. This can be either a one-off payment or a monthly payment plan over an agreed period.

  3. The development phase

    Duration depends on the scope of the project

    I will deliver everything agreed in the quotation. For websites, there are interim handover stages so that you can raise any objections in good time.

  4. Handover

    Access details, documentation & training

    Upon handover, you will receive – upon request – all files, access details and documentation so that you can continue without me. There is also a training session where the software is explained to you and your team to ensure a smooth transition to your new system.

  5. Maintenance

    From €150 per month, not compulsory

    Upon request, I will continue to look after the system, develop it further or handle its maintenance. For websites, there is a hosting fee and, depending on your needs, a number of hours I’ll spend making content changes.

Why me

You’re working with me, not an agency.

What that means for you in practical terms

  • 24 hresponse time maximumFast communicationEvery client is a top priority, and enquiries and requests are dealt with immediately. No ticketing system or complicated customer support – just send me a direct message.
  • Your website works with you, rather than just looking goodYour website can be integrated directly into the automation system to deliver a unique customer experience. Enquiries are processed straight away and appointments are added to the calendar.
  • Honest adviceI won’t sell you a solution you don’t need. If a minimalist website is enough, that’s exactly what I’ll recommend. If automation isn’t beneficial for you, I’ll tell you exactly that. You’ll always receive an honest and professional assessment.
  • Ongoing supportA website or automation system isn’t a project with an end date. If you wish, I’ll continue to look after the system, keep everything up to date, manage the content or further develop the system. You won’t be left to deal with the complexity on your own; instead, you’ll have a partner in me who takes care of the technical side of your business whilst you focus on day-to-day operations.
  • Easy to useThe systems I create are easy for even non-technical users to understand and operate. During the handover, I’ll take the time to explain the system to you and your team so that everything runs smoothly.

See for yourself – book a free consultation and let’s work out together whether and how I can help drive your business forward with digital solutions.

Example workflows

This is what automated work looks like.

  • An agent monitors every channel through which customers contact you. The agent is familiar with your booking rules and responds independently to booking enquiries; once an appointment has been agreed, it is automatically added to your calendar.

    • Fast response times
    • No manual typing
    • Available outside opening hours
  • Agents monitor and save all incoming and outgoing invoices. These are reconciled directly against one another, so you can see straight away how the business is performing. At the end of the process, a folder is automatically created which can be handed over to your tax adviser.

    • No more Excel lists
    • Overview of income and expenditure
  • You create an order and an invoice is automatically generated and sent. Incoming payments are monitored and a reminder is automatically sent if payment is overdue.

    • Automatic reminders
    • Overview of all outstanding invoices

Testimonials

What clients say about me.

See for yourself what a few successful entrepreneurs on the Costa Blanca have to say about me.

  • Elektro Bauer

    The enquiries all arrive in one place, and the customer picks the appointment themselves. The notepad next to the phone is gone, and with it the hour I spent every evening working through it.
    Owner
    Michael Bauer
    Business
    Electrical trade, 14 employees
    Runs without him
    Enquiries, appointments, invoices
  • Nordhaus Immobilien

    The property details reach the prospect while I’m still in my next viewing. In the morning I can see at a glance who genuinely wants to buy — instead of sorting fifty emails that came in over the weekend.
    Managing director
    Sandra Keller
    Business
    Estate agency, 6 employees
    Runs without her
    Listings, viewings, follow-ups
  • Roth & Partner

    Enquiries are pre-sorted before they reach us. Even the ones that aren’t a fit get a proper answer the same day. That used to be Friday afternoon, and Friday afternoon belongs to the practice again.
    Partner
    Daniel Roth
    Business
    Law firm, 9 employees
    Runs without him
    Enquiries, deadlines, documents
  • Praxis am Mühlenberg

    Appointment booking runs without us, and the reminder goes out on its own. Reception is calm again, the phone queue is empty — and so are the gaps in the calendar that nobody used to report.
    Practice owner
    Dr. Anna Vogt
    Business
    Dental practice, 11 employees
    Runs without her
    Appointments, reminders, queries

Illustrative presentation. Real testimonials appear here once they have been approved.

Pricing

These figures are for illustrative purposes only; they do not constitute a quote.

All projects are handled on a case-by-case basis, and a quote is prepared based on the scope of work for your project. These prices are for guidance only and do not constitute a binding offer. We’ll discuss the scope of your project in person.

Website

If you want to be found online and make a professional first impression on your customers.

from€950

One-off fixed price


  • Built with Next.js (the best programming language for websites)
  • Multilingual support
  • Visibility on Google
  • Optimised for mobile devices
  • Custom design
Most frequently chosen

Automation

If you’re wasting time every day carrying out repetitive tasks manually.

from€1,500

One-off fixed price or monthly


  • Simple workflows that replace repetitive tasks
  • Automate WhatsApp and email communications
  • Integrate individual tools

System

If entire branches of your business need to run automatically and a command centre is required for monitoring.

from€8,000

One-off fixed price or monthly


  • All business data in one place
  • Your own dashboard for managing and overseeing workflows
  • Complete control
  • Expandable at any time

Your case

What if none of this applies?

Multiple locations, different systems, a workflow that doesn’t yet exist, or you’re not sure whether it’s even possible to automate it? Describe your situation to me in a free initial consultation and you’ll receive honest and professional advice.

FAQ

What others wanted to know beforehand

Four topics, each covering the questions I’m asked most frequently before a project. If your question isn’t listed here, simply ask it using the button.

Websites, automation solutions and complete IT systems. Often a combination of these: a website that generates enquiries and an automation system behind it that processes the enquiries directly without anyone having to deal with them.

For small and medium-sized businesses across a wide range of sectors. My main base of operations is on the Costa Blanca, though projects can also be completed entirely remotely.

The collaboration takes place in English, German or Spanish (in writing). Your website or booking assistants support all major languages.

You provide me with the necessary information about your day-to-day operations, and we identify where you are losing the most time on manual tasks. I then develop a plan for how this can be automated and draw up a quote. The process is similar for websites: I’ll take a look at your existing website, if you have one, and draw up a plan for its overhaul, after which we agree on the scope of work.

Yes, the majority of the work is carried out remotely anyway. I’m available on site between Alicante and Valencia; for everything else, a video call or screen-sharing session is sufficient.
Let’s talk

Your question isn’t listed?

Then ask it directly. A short sentence is enough — you’ll get an answer from me, not from a form.

Contact

Tell me what’s holding you back.

Briefly describe your concern. If you’re not yet sure whether there’s something here for you, we’ll find out together in a free initial consultation.

Only if you’d rather have a call.

A rough indication, not a commitment.

Two or three sentences are enough.

Prefer to go direct?

No form, no detour — writing or calling works just as well.

  • Answer within 24 hours
  • Initial consultation free and without obligation
  • No sharing with third parties, no newsletter